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Dell Orders Battery RecallUpdate August 2006! - This article relates to a battery recall made earlier in 2006. However it's just been confirmed that the Texas based manufacturer is now recalling almost 4.1 million batteries sold in laptops between April 1st, 2004 and July 18, 2006. This global Dell battery recall is one of the biggest in history, and has been instigated because of potential fire risk.It seems the problem was not Dell's fault afterall because the lithium ion battery packs were actually manufactured by Sony. Apple have also recalled 1.8 million batteries and this combined error is likely to burn a hole in Sony's wallet, somewhere in the region of 20 - 30 billion yen. The recall happened because of the risk of microscopic metal particles in the batteries coming into contact with other parts of the cell, potentially causing a short circuit, fire or an explosion. For more information please visit - Dellbatteryprogram.com Related article - Laptop Explodes in Flames (January 2006 Article) Certain Dell notebook batteries can overheat and pose a fire risk, according to the U.S. Consumer Product Safety Commission and Dell. The mainstream computer manufacturer has gotten wind of three incidents involving the batteries where damage was reported to a tabletop, a desktop, and "personal effects." No personal injuries have been reported yet, however in the interest of public safety Dell opted for a recall. These potentially defective batteries can be identified by inspecting them. Locate the batteries, where else, in the battery bay, which is located on the computer's underside, for you novices. It will say "Dell" and "Made in Japan" or "Made in China" on it. Also look for the identification number, found on a white sticker on the battery. You may need this later when talking to customer service. Texas-based Dell says that about 22,000 of these batteries were distributed in the United States between October 5, 2004, and October 12, 2005. If you suspect your notebook is affected by this recall, stop using it. Call 866-342-0011, toll-free in the United States, between 8 a.m. and 5 p.m. Monday through Friday; go to their Web site at http://www.dellbatteryprogram.com; or write the old-fashioned way to Dell Inc., Attn: Battery Program, 9701 Metric Blvd., Suite 200 Austin, Texas 78758. Dell promises to provide a free replacement if and when it determines that your battery is a bad apple. By Matthew Brodsky - Laptopical Friday, January 13, 2006 |
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