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Dell Orders Battery Recall

Posted by Matthew Brodsky

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Did you purchase a Dell notebook sometime between the dates of April 2004 and July 18, 2006? If so we've got some important news for you. Dell is voluntarily recalling millions of batteries and offering free replacements. Why? Because they could pose a potential fire hazard.

UpdateAugust 2006! - This article relates to a batteryrecall made earlier in 2006. However it's just been confirmed that the Texas based manufacturer is now recalling almost 4.1million batteries sold in laptops between April 1st, 2004 andJuly 18, 2006. This global Dell battery recall is one of the biggest inhistory, and has been instigated because of potential fire risk.

It seems the problem was not Dell's fault afterall because the lithium ion battery packs were actually manufactured by Sony. Apple have also recalled 1.8 million batteries and this combined error is likely to burn a hole in Sony's wallet, somewhere in the region of 20 - 30 billion yen. The recall happened because of the risk of microscopic metal particles in the batteries coming into contact with other parts of the cell, potentially causing a short circuit, fire or an explosion.

For more information please visit - Dellbatteryprogram.com

Relatedarticle - Laptop Explodes in Flames

(January2006 Article)

Certain Dell notebook batteries can overheat and pose a firerisk, according to the U.S. Consumer Product Safety Commissionand Dell. The mainstream computer manufacturer has gotten wind ofthree incidents involving the batteries where damage was reportedto a tabletop, a desktop, and "personal effects." No personalinjuries have been reported yet, however in the interest ofpublic safety Dell opted for a recall.

These potentially defective batteries can be identified byinspecting them. Locate the batteries, where else, in the batterybay, which is located on the computer's underside, for you novices. It will say "Dell" and "Made in Japan"or "Made in China" on it. Also look for the identificationnumber, found on a white sticker on the battery. You may needthis later when talking to customer service.

Texas-based Dell says that about 22,000 of these batteries were distributed in theUnited States between October 5, 2004, and October 12, 2005.

If you suspect your notebook is affected by this recall, stop usingit. Call 866-342-0011, toll-free in the United States,between 8 a.m. and 5 p.m. Monday through Friday; go to their Website at http://www.dellbatteryprogram.com; or write theold-fashioned way to Dell Inc., Attn: Battery Program, 9701Metric Blvd., Suite 200 Austin, Texas 78758.

Dell promises to provide a free replacement if and when itdetermines that your battery is a bad apple.

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